To minimize cancellations, reversals, or conflicts, each project commences with the creation of a scope of work document and a thorough discovery/analysis process. This ensures that all stakeholders are informed about the project's requirements. Due to the time and effort invested in completing any task, labor already performed will not be refunded.
All completed work becomes the property of the client upon termination of the contract by both parties, and any funds paid for further work will be forfeited. There are no reimbursements for initial expenses or deposits. No payments will be exchanged once the project development phase begins and the client approves the mock-up designs.
Refunds based on a percentage are not available for stages of the project currently in progress. Special occasion services provided by our marketing team are non-refundable, and such agreements are subject to time constraints.
Approved refunds will reflect in the client's account within 5-7 business days, following specific guidelines.
Cancellation
(Website name) maintains a clear and straightforward cancellation policy outlined as follows:
Cancellation requests must be directed to our billing department or account manager, and cancellation will only take effect upon departmental approval.
Only cancellation requests made within 24 hours of placing the order and before the project commencement will be considered. Services provided by third parties, such as hosting, web development, content writing, etc., are beyond the responsibility of (Website name).
Web and app service packages are non-refundable, although cancellation requests may be submitted in writing up to thirty days before the scheduled start date. Failure to claim or refund a deposit or payment within thirty days will result in no compensation.